97j777's Privacy Policy
Here you will find full details on how your personal information is collected, processed, and kept secure on the 97j777 platform.
0 Introduction
97j777 ("we", "our", or "platform") is an online betting and casino service provider in Bangladesh. We are fully committed to protecting the privacy of our users ("you" or "member"). This privacy policy explains what information we collect when you use the 97j777 website, how that information is used, and what your rights are.
Please read this policy carefully before using our platform. By creating an account or using the services on 97j777, you accept the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.
This policy should be read together with our Terms and Conditions and Responsible Gaming Guidelines.
1 What Information We Collect
97j777 collects only the information necessary to provide its services. We collect information in the following categories:
1.1 Information You Provide Directly
Information you provide during account registration and use of the service:
- Full name and date of birth (for age verification — 21+ age is mandatory)
- Valid email address
- Mobile number
- Residential address
- Identity verification documents (copy of national ID card or passport)
- Payment method details (bKash, Nagad, or Rocket account number)
1.2 Automatically Collected Information
The following information is collected automatically when you use our platform:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Pages visited and click data (log data)
- Session duration and type of activity
- Information obtained from cookies and similar tracking technologies
1.3 Financial Transaction Information
All financial records related to deposits, withdrawals, and betting activity are stored. This includes the date, amount, method, and outcome of each transaction.
2 Purpose of Information Use
97j777 uses collected information for the following legitimate purposes:
2.1 Service Delivery and Operations
- Creating and managing accounts
- Processing transactions (via bKash, Nagad, and Rocket)
- Managing bonuses and promotions
- Running the VIP membership program
- Providing customer support
2.2 Security and Compliance
- Age verification (to confirm 21+ age)
- Identity verification and fraud prevention
- Compliance with anti-money laundering (AML) regulations
- Implementing responsible gaming policies
- Monitoring suspicious activity
2.3 Improvement and Personalization
- Improving the platform experience
- Providing personalized game recommendations
- Improving customer support services in Bengali
- Sending relevant promotional offers (only with your consent)
3 Sharing and Disclosure of Information
97j777 does not sell or lease your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Partners
We work with trusted third-party providers to operate our platform — such as payment processors. These partners receive only the information necessary to perform their specific services and are required to comply with our privacy standards.
3.2 Legal Obligations
Information may be disclosed in response to legal obligations, court orders, or valid requests from government authorities. In such cases, we will provide only the minimum information required.
3.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance and the new controller will be required to comply with this privacy policy.
3.4 Safety Protection
Information may be disclosed when necessary to protect the rights, property, or safety of any user or third party.
4 Data Security Measures
97j777 uses industry-standard security technologies and practices to keep your information secure:
4.1 Technical Security
- All data transmissions secured through SSL (Secure Socket Layer) encryption technology
- Sensitive information stored in encrypted form
- Regular security testing and audits
- Firewall and intrusion detection systems
- Secure server environment
4.2 Organizational Security
- Access to information restricted to authorized personnel only
- Regular privacy and security training for staff
- Rapid response plan in the event of a data breach
- Regular risk assessment processes
Please note that no data transmission over the internet or electronic storage is completely secure. We strive to ensure the highest level of protection, but absolute security cannot be guaranteed.
5 Cookies and Tracking Technologies
97j777 uses cookies and similar technologies on its website to improve your browsing experience and keep our services functioning effectively.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions, ensure security, and keep core services running.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand how the platform is used and to improve the experience.
5.2 Cookie Controls
Cookies can be disabled through your browser settings. However, doing so may limit some platform functionality and affect your login session.
6 Data Retention Period
97j777 retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to comply with legal obligations.
- Active account data: for the entire period the account remains active
- After account closure: financial and security records are kept for a minimum of 5 years
- Transaction records: for the period required under anti-money laundering regulations
- Customer service records: for the period necessary to resolve disputes
Once the retention period ends, your information will be securely deleted or fully anonymized.
7 Your Rights
As a member of 97j777, you have the following rights regarding your own information:
7.1 Right to Access
You have the right to know what information we hold about you. You can contact us at any time to request a copy of your information.
7.2 Right to Correction
If any of your information is incomplete or incorrect, you have the right to request that it be corrected.
7.3 Right to Erasure
In certain circumstances, you have the right to request that your information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You have the right to object to receiving marketing communications or to certain types of data processing.
7.5 Right to Data Portability
You have the right to receive information relating to you in a structured and commonly usable format.
To exercise these rights, please contact us. We will respond to your request within a reasonable time.
8 Protection of Minors
97j777 strictly prohibits anyone under the age of 21 (minors) from creating an account or using the service. Our platform is for those aged 21 and above only.
We use age verification methods at the time of registration. If we learn that information from a minor has been collected unintentionally, we will delete it immediately and close the associated account.
If you have information about a minor who is a member, please notify us at [email protected].
9 Third-Party Links
Our platform may contain links to third-party services such as payment providers (bKash, Nagad, Rocket). These services have their own privacy policies and 97j777 is not responsible for their data practices.
We recommend reading the privacy policy of any third-party service before using it.
10 Changes to the Policy
97j777 reserves the right to update this privacy policy as needed. If significant changes are made, we will notify you in the following ways:
- By displaying a notice on the platform
- By sending a message to your registered email address
- By updating the "Last Updated" date at the top of this page
Continued use of the platform after a policy change will be considered acceptance of the revised policy. If you do not agree with the changes, you may request that your account be closed.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
24/7 Live Chat
Email Support
After receiving your privacy request, we will process it within a reasonable time. Additional information may be required to verify your identity.
To learn more about responsible gaming, please read our Responsible Gaming Guidelines.